Parcel Lockers: Your Next Best Approach to Final Mile Delivery
The Benefits of Parcel Lockers in Last Mile Delivery.
Online shopping is huge and attracting more and more people. The seller must make deliveries after customers order goods from their ecommerce sites. For effective delivery to homes and offices, sellers must beall-round and embrace the changing trends in technology to fit customer preferences. Customers want to use these click-&-collect solutions both as a final mile delivery option and as a way to handle returns. Online shoppers today embrace the benefits of parcel lockers as a delivery option. They want it as an option in the final stage of their order (or during checkout). In this method, the carrier places the package in a secure box. Soon the customer receives an SMS code that offers access to the contents of the locker. Customers now have more control over where they pick up their shopping, rather than waiting for deliveries or risk their package being left in the wrong place. For retailers, package bins are also a means to face the challenges of costs and last-mile deliveries from warehouses to homes and offices. Package boxes are often placed in areas that experience frequent visits such as supermarkets and train stations. A good location depends on the retailer-customer profile, frequency of order, and where they live. Moreover, lockers must be positioned in secure areas with good surveillance to minimize the risk of theft or vandalism. Package boxes appeal to all types of customers. From young generations, families, and retired couples. These shoppers are not just into parcel boxes for convenience. They prefer the method because they are very fast compared to other ways. They are also the pocket-friendly delivery route, more so for those who don't expect home deliveries.
Why Implement Package Lockers
Changes in customer preferences, the need to cut cost, and faster and more convenient shipping experience are just a few reasons to consider this method. You might want to try it, considering the complexities that come with using a shipping through a courier service. There are five major benefits of parcel lockers every retailer mustunderstand. They include; 1.
A free and convenient delivery and returns process.
Your customers always want a fast and efficient way to receive their items. Furthermore, they want all deliveries made on time, and the parcel contents must be the exact ordered items. Online markets have an allowance where customers can return goods or items if they find out that they are faulty or the contents don't match the order. Even when returning such items, customers expect it to be in a flash. So customers tend to rely on brands that prioritize speed and safety. Since packages boxes offer these services, customers needto enter a one-time pin or code that they received through email or SMS message. After this simple process, the package case door opens to allow the customer to collect their ordered items. Returns are just as simple as pickups. Customers place the return label on their parcel, scan the label at the package box station and then place the package in the locker that opens. This allows customers to pick up and return their items when convenient for them while giving retailers the capability to process return orders at a suitable time. 2.
Position package lockers inside or outside of your store.
To experience the full benefits of parcel lockers, many retailers position their package cases at the entrance or inside brick-and-mortar stores. This not only gives customers an additional in-store delivery option, but retailers report more in-store foot traffic when customers pick up their goods. Today, 49 percent of shoppers involve themselves in show-rooming, where customers visit a store and then buy products of their choice online. 3.
A unique approach and a show of professionalism.
As a retailer, extend your brand to your package cases by integrating your logo and color palette. This helps cement your brand while directing customers to package cases. You can also design your case box station to include various sizes to accommodate all customer orders. When customers enjoy such services, they tend to be more confident in the business and thus improve retailers' profits. There is no greater advantage to retailers than when customers are served per their preferences and within the expected time. 4.
Reduce shipping costs.
Cost-friendliness is one of the most important benefits of parcel lockers and a priority for all customers. Businesses agree that using a courier service has never been pocket-friendly. Often, the burden is imposed on buyers who must spend more for items to reach their location. Eighty-two percent of shoppers find shipping costs too high. Retailers must implement final mile delivery solutions that reduce the cost for every customer. But the good news is that we can find a remedy in packing boxes. Instead of shipping thousands of small orders to every customer, use your transportation or checklist from the store to deliver customer orders to the on-site package case station. With reduced shipping costs, customers tend to embrace a brand more and use their services more frequently. 5.
Reduce robust reports to determine your return on investment.
Offering package cases is an added advantage to your customers, but the big question is, is it worth the investment? Package lockers give reports and metrics on several major performance indicators to evaluate performance and ROI and the need for additional package cases. The receiver will show the package box station's residence, turnover, pickup times, package size, etc. Package boxes appeal to all types of customers. From young generations, families, and retired couples. These shoppers are not just into parcel boxes for convenience. They prefer the method because they are very fast compared to other ways. They are also the pocket-friendly delivery route, more so for those who don't expect home deliveries. Experience the benefits of parcel lockers to enhance the customer experience and stay ahead of your competition. Generally, there are lots of other benefits that come with packing boxes. They include;
- Guaranteed delivery There is nothing as horrible and frustrating as not receiving your most anticipated package. With a package case service, you will never make several tedious trips to the post office simple to collect an item. An easy way to do it is to open your nearest locker to find your package waiting for you for collection. It is smooth, simple and it ensures you get your ordered package on time every time. It ensures great customer experience and leaves no room for disappointments.
- Secure storage Safety is a major concern for any consumer looking to buy any item from the online market. Customers prefer, and will do frequent business with clients who guarantee total safety. Leaving packages on your porch or behind your trash can is not safe, even with people you trust, such as neighbors. Package lockers are a safer alternative. This approach will give you greater peace of mind, especially if you do not check your mail time and again. Secure storage options come in different shapes and sizes, as we discussed earlier. Package boxes are often placed in areas that experience frequent visits such as supermarkets and train stations. Moreover, lockers must be positioned in secure areas with good surveillance to minimize the risk of theft or vandalism. Self-service Self-service is a hidden advantage often missed when listing the benefits of parcel lockers. Post offices only let you pick up items during their opening hours and working days. Not so with a package case, you can access your safe deposit box day and night, provided you have a key or access card. The USPS runs a known line of self-service kiosks. Amazon lockers are another popular example of parcel lockers in action. Several other third-party solutions exist. Collectively, they ease the administrative burden on post offices and make it more convenient to receive mail.
Implement today to experience the benefits of parcel lockers. Imagine the pain and frustration that comes with a missed delivery, delayed package, or damaged parcels. When customers enjoyquick and convenient services, they tend to be more confident in the business, make repeat purchasesboostingthe retailer’s earnings. There is no greater advantage to retailers than when customers are served per their preferences and within the expected time. Package casketsensure that your mail gets where it needs to be even when you are not physically available to sign for it. Nowadays, many commercial shipping services provide quality parcel locker services. Package boxes are also featured in most modern office spaces around the globe. You can either rent existing lockers or rent space to build your own. Lastly, safety is a major concern for any consumer who wants to buy any item from the online market. Customers prefer, and will do frequent business with clients who guarantee total safety.